Owner
Julie is the daughter of the owners and came to work for Handy Mailing Service in 2003 after finishing her BS and MBA in Marketing from Tabor College. She is the go-getter of the company and oversees the customer service reps. as well as the internal marketing. Never complacent, Julie constantly encourages and pushes the team to find ways to grow. This has shown exceptionally as Handy Mailing Service continues to improve each and every year.
Operations Manager
Colby graduated from Fort Hays State University, and shortly after owned and operated the “The Daily Grind Coffee House and Café”. He married Julie Esau in 2010, and in 2012 joined Handy Mailing Service starting in our production department. After learning the ins and outs of production and data processing, he transitioned to operations manager. Colby is a busy beaver, helping out in whatever area needed to ensure this place runs like a well-oiled machine.
Sales/Admin Support
Teresa came to us with prior experience in her family-owned business and only wanting part-time employment. She joined the team in 2013 and hasn’t looked back. Teresa is the glue that holds the front office together by contributing in a variety of ways — whether that be managing customer accounts, administrative support, accounting, and answering the phones. We love Teresa’s friendly spirit and can-do attitude and know that our customers appreciate it also.
Sales/Marketing
Cassie comes to us as a jack-of-all-trades. Having worked in finance, business development, and teaching – she brings to the table gifts that serve her well as customer service representative and marketing assistant. From finance, she brings clarity. From business development, she offers fresh and engaging ideas. And from teaching, she conveys knowledge and warmth to her customers. She is a welcome addition to our team, and her value is inestimable.
Production Manager
Paul has been working in the direct mail industry for the last 15 years. A native of Suffolk, England, he came to the United States and eventually landed in Wichita, KS. Once here, Paul started as operator and moved onto supervisor at a large print company. He brings a lot of expertise to Handy Mailing, and we often lean on him for counsel.
He also provides the staff of Handy Mailing with comic relief (his British accent and quick wit), and we rest assured knowing that with his forward-thinking and can-do attitude jobs will be done correctly and on time!
Handy Mailing Service was founded by Vergil and Kay Esau in 1976, just four years after zip codes were introduced. Since then, we’ve provided a high level of service to our customers with established values and a positive workplace. In 2022, Julie and Colby took over ownership and continue to strive to meet the same expectations as Vergil & Kay.
We pride ourselves on three core values: honesty, service, and a relationship driven approach.
Honesty is something that we take to heart regardless the situation. Whether it involves pricing, postage, scheduling, or staying true to our word, we strive to always fulfill this value. We invite you to hold us to that standard in all interactions that we may have together. Because, at the end of the day, we want to stand firm in integrity, no matter the situation.
Here at Handy Mailing Service, service is one of our core values, so each employee embraces a customer-first mindset. We believe this is what drives a company that cares about their customers. We know that a large part of the customer experience revolves around communication, so we establish trust with our customers through transparency and responsiveness.
Relationships form an essential part of the positive culture at Handy Mailing Service. We place great priority on developing strong relationships with our customers and among our team members. With a healthy understanding of the work/life balance, we create an environment conducive to fostering these type of relationships.
